![]() Whether performed in a classroom setting or one-on-one, ABI trainers will ensure that your staff are fully trained and have learned how the database structures of your system and the components of your hardware will be used to support your operational needs. ABI staff provides standard end user guides and will develop detailed procedural documentation tailored to the individual needs of specific end users within your organization. Our consultants and technicians perform onsite or remote training on the ABI MasterMind® system that goes beyond simple keystroke training. We feel that training is the most important core service that we provide to you. Web server and operating system softwareĪBI’s systems engineers will work closely with your technical staff to ensure that Ethernet connectivity, firewall configuration, network routing, Active Directory integration, security protocols, and client PC deployment meet your network security requirements and operate flawlessly in your environment.Database server(s) and operating system software.Multi-user server(s) and operating system software.TYPICAL HARDWARE AND SOFTWARE ITEMS INCLUDE: (FOR BOTH HOSTED AND NON-HOSTED CLIENTS) We will ensure that all hardware and software is properly configured, tested, and fully functional with appropriate drivers installed. Whether you choose a hosted solution or an in-house server configuration, ABI’s technical staff will assist you on site and remotely. ![]() We will design an efficient and auditable system that will meet your operational, accounting, payroll, and human resources needs. We will assist you not only during the installation of our software, but continuously as your needs arise. Our firm belief is that our relationship is not merely as a client/vendor but as a client/partner. ABI hires, trains, and provides the highest level of senior consulting staff because any software system is only as good as its design. Consultingįrom on-site information gathering, to database design, to data import, and finally data output, our team of professionals will guide you through each step of your implementation. Unlike most software companies, there is no additional charge for this level of support. Our after hours on-call personnel are the same ABI consultants and technicians helping you daily from our Sacramento, California offices. ABI offers toll-free technical support available during both normal business hours (7am-4pm Pacific) and after hours.
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